1. Introduction
“Mochi Creative Space” operated by “Mochi Osaka合同会社” (“we,” “our,” or “us”), located in Osaka, Japan, respects your privacy and is committed to protecting your personal information in accordance with the Japan Act on the Protection of Personal Information (APPI). This policy explains how we handle the personal data of our gallery visitors, art buyers, venue rental clients, artists, and residency participants.

2. Personal Information We Collect
We may collect the following personal information through our website contact forms, booking systems, or in-person interactions:

• Contact Information: Name, email address, phone number, and physical address
• Rental & Transaction Details: Booking history, payment information, and usage dates for venue rentals and artist residency programs; records of art purchases or consignment agreements
• Identification & Logistics: For residency programs or art sales, we may collect government-issued ID and passport (as required for contracts), emergency contact details, and shipping addresses
• Technical Data: IP address, browser type, and website usage data collected via Google Analytics or other cookies
• Visual Media: Photographs and video footage taken during public gallery events, exhibitions, or workshops for promotional and archival purposes

3. Purpose of Use
We collect and use your data only for the following purposes:

• To process exhibition space and studio space rental bookings and manage event registrations
• To communicate with you regarding your inquiries, bookings, or gallery news
• To issue invoices and handle payments for our services
• To facilitate art sales, commissions, and consignment payouts to artists
• To evaluate Artist in Residence applications and manage residency logistics
• To improve our website experience and analyze visitor trends
• To document our events and promote the creative space through our website, social media, and marketing materials

4. Data Security and Safeguards
We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or leakage of your personal data. This includes using SSL encryption for our website forms and limiting data access to authorized personnel only.

5. Disclosure to Third Parties
We do not share your personal information with third parties without your prior consent, except in the following cases:

• To comply with legal obligations or government requests
• To trusted service providers who assist in our operations (e.g., payment processors like Stripe, Square, etc. and shipping/courier services for art delivery), under strict confidentiality agreements

6. Your Rights
Under Japanese law, you have the right to request access to your personal information, as well as its correction, deletion, or suspension of use. To exercise these rights, please contact us at the email address provided below.

7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. The “Last Updated” date at the bottom will indicate the latest revision.

8. Contact Information
For any questions or requests regarding your personal data, please contact:

Mochi Osaka合同会社
代表社員：ヴィゼウ　ジェラルドディアシュ
所在地：〒559-0001　大阪府大阪市住之江区粉浜１−１９−１３
メール：info@mochiosaka.com