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Legal Disclosure (Tokushoho)

Company Name Mochi Osaka合同会社
Managing Member 代表社員　ヴィゼウ ジェラルドディアシュ
Address 〒559-0001
大阪府大阪市住之江区粉浜１−１９−１３
Contact Information info@mochiosaka.com
070-6969-1510
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Our legal and commercial terms are organized by service line for your convenience.

  • 1. Artwork & Merchandise Sales
  • 2. Events & Workshops
  • 3. Exhibition Venue Rental & Management
  • 4. Studio Room Rentals
  • 5. Artist in Residence (AIR) Programs
1. Artwork & Merchandise Sales
Price / Fees
  • Prices are displayed directly on each product or checkout page.
  • Prices are calculated and charged strictly in Japanese Yen (JPY).
  • All public website prices include 10% Japanese consumption tax.
Additional Fees
  • Shipping fees vary by destination and item size (calculated at checkout or quoted separately).
  • For international orders, import duties and customs fees are the sole responsibility of the buyer.
  • Bank transfer fees must be borne by the customer.
Payment Methods
  • Credit Card (via online invoice), Bank Transfer, or Cash/Credit Card on-site.
Payment Timing
  • Payment is due within 3 business days after manual email confirmation, or immediately if purchased in person on-site.
Service Provision / Delivery Timing
  • Items are packaged and shipped within 5 business days after payment confirmation is completed.
Cancellations & Refunds
  • All sales are final. We do not accept cancellations, returns, or refunds for any reason once payment is completed.
2. Events & Workshops
Price / Fees
  • Prices are displayed directly on each event or registration page.
  • Prices are calculated and charged strictly in Japanese Yen (JPY).
  • All public website prices include 10% Japanese consumption tax.
Additional Fees
  • Bank transfer fees must be borne by the customer.
Payment Methods
  • Credit Card (via online invoice), Bank Transfer, or Cash/Credit Card on-site.
Payment Timing
  • Payment is due within 3 business days after manual email confirmation, or immediately if purchased in person on-site.
Service Provision / Delivery Timing
  • Services are delivered on the specific dates and times specified in the manual email confirmation.
Cancellations & Refunds
  • Booked seats are non-refundable and cannot be canceled once manually confirmed.
  • You may request to transfer your seat to a friend (replacement attendee) at no extra cost. You must notify us via email at least 24 hours before the event starts to update the attendee name.
  • All attendee transfers remain subject to final approval at our sole discretion. We reserve the absolute right to refuse any transfer request or reject a replacement attendee.
3. Exhibition Venue Rental & Management
Price / Fees
  • Prices are determined on a project-by-project basis depending on duration, scope, and specific requirements. A formal estimate will be provided individually prior to contract signing.
  • Prices are calculated and invoiced strictly in Japanese Yen (JPY).
Additional Fees
  • Pre-planned project fees are itemized in the initial estimate. Any unexpected or additional costs incurred (such as technical installation labor, urgent maintenance, additional materials) will be invoiced separately post-use.
  • Any incidentals (such as overtime usage, commercial trash disposal fees for left-behind materials, specialized heavy cleaning fees, or the cost of replacing damaged equipment/property) will be invoiced separately post-use.
  • Bank transfer fees must be borne by the customer.
Payment Methods
  • Credit Card (via online invoice), Bank Transfer, or Cash/Credit Card on-site.
Payment Timing
  • A deposit is required upon contract signing to secure the dates. The remaining base balance is due upon completion of the exhibition.
  • Any additional costs or incidentals incurred will be invoiced separately post-use and must be paid within 30 days of the invoice date.
Service Provision / Delivery Timing
  • Venue access and management services are delivered on the specific dates and times outlined in the individual exhibition agreement.
Cancellations & Refunds
  • Cancellation timelines, fee tiers, and deposit policies are customized for each project and strictly governed by the terms outlined in the individual signed exhibition contract.
4. Studio Room Rentals
Price / Fees
  • Rental fees are displayed directly on the studio booking information page.
  • Prices are calculated and charged strictly in Japanese Yen (JPY).
  • All public website prices include 10% Japanese consumption tax.
Additional Fees
  • Any additional costs or incidentals (such as overtime usage, commercial trash disposal fees for left-behind materials, specialized heavy cleaning fees, or the cost of replacing damaged equipment/property) will be charged post-use.
  • Bank transfer fees must be borne by the customer.
Payment Methods
  • Credit Card (via online invoice), Bank Transfer, or Cash/Credit Card on-site.
Payment Timing
  • Payment is due within 3 business days after manual email confirmation to secure the booking.
  • Any post-use incidentals or extra fees are invoiced after the rental period concludes and must be paid within 14 days of the invoice date.
Service Provision / Delivery Timing
  • Room access and studio space are delivered on the specific start and end dates specified in the manual email confirmation or rental agreement.
Cancellations & Refunds
  • Cancellations made 14 days or more prior to the scheduled start date are eligible for a full refund.
  • Cancellations made within 13 days of the start date, or during the rental period, are subject to a 100% cancellation fee, and no refunds or partial pro-rated returns will be issued.
5. Artist in Residence (AIR) Programs
Price / Fees
  • Program fees are displayed on the application page or outlined individually in the residency agreement based on duration and selected options.
  • Prices are calculated and invoiced strictly in Japanese Yen (JPY).
Additional Fees
  • Any unexpected or additional costs incurred (such as technical installation labor, urgent maintenance, additional materials) will be invoiced separately post-use.
  • Any incidentals (such as overtime usage, commercial trash disposal fees for left-behind materials, specialized heavy cleaning fees, or the cost of replacing damaged equipment/property) will be invoiced separately post-use.
  • Bank transfer fees must be borne by the customer.
Payment Methods
  • Credit Card (via online invoice), Bank Transfer, or Cash/Credit Card on-site.
Payment Timing
  • Initial application screening fees are due immediately upon submission.
  • Accepted program fees, including any required booking deposits, must be paid according to the specific payment schedule outlined in the individual residency agreement.
  • Any additional costs or incidentals incurred will be invoiced separately post-use and must be paid within 14 days of the invoice date.
Service Provision / Delivery Timing
  • Studio access and residency services are delivered on the specific dates and times specified in the individual residency agreement.
Cancellations & Refunds
  • Initial application screening fees are strictly non-refundable.
  • All initial program booking deposits are non-refundable.
  • Final cancellation cut-off dates and refund rules are strictly governed by the specific payment and cancellation schedule outlined in the individual residency agreement.

Last Updated: May 15, 2026